Director of Student Services
Company: Pawsperity
Location: Kansas City
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Full Time Director of Student
Services Salary Range: $80,000-90,000 DOE Since 2016, Pawsperity
has been helping uplift families from generational poverty through
job training in the art of dog grooming. Pawsperity serves some of
the community’s most vulnerable members, including individuals
often coming from backgrounds of domestic violence, addiction,
incarceration, and homelessness Position Summary The Director of
Student Services provides strategic leadership and operational
oversight of the full student lifecycle from recruitment and
enrollment through graduation and post-completion outcomes in
compliance with applicable accreditation, state authorization, and
regulatory requirements. This role is accountable for achieving
institutional recruitment, retention, and graduation targets and
for managing the Student Services budget. The Director ensures that
all student services functions are systematically aligned to
support student achievement, institutional effectiveness, and
continuous improvement. Key Responsibilities Recruitment and
Enrollment Lead student recruitment and admissions strategies that
meet institutional enrollment targets while ensuring ethical,
transparent, and compliant recruitment practices. Collaborate with
Admissions and Marketing to ensure outreach materials and processes
are accurate, accessible, and consistent. Monitor recruitment data
to ensure alignment with institutional capacity, student
preparedness, and program outcomes. Retention and Persistence
Design, implement, and evaluate structured student support services
to promote persistence and retention. Establish and oversee
early-alert, case management, and intervention systems for at-risk
students. Ensure retention strategies are data-informed,
documented, and regularly reviewed for effectiveness. Graduation
and Completion Lead initiatives to meet or exceed institutional
graduation and completion benchmarks. Ensure students receive
timely case management, progress monitoring, and completion
support. Monitor time-to-completion and withdrawal data to identify
trends and implement corrective actions. Student Success Monitoring
Oversee the collection, analysis, and reporting of student
performance and outcomes data across the student lifecycle. Use
outcomes data to inform continuous improvement efforts, policy
adjustments, and resource allocation. Post-Graduation Outcomes
Oversee post-graduation support activities. Monitor employment and
post-completion outcomes to support institutional reporting and
continuous improvement. Performance Accountability Recruitment
Targets: Achieve enrollment goals through compliant, ethical
recruitment strategies and coordinated outreach efforts. Retention
Targets: Implement structured, documented initiatives designed to
improve student persistence and engagement. Graduation Targets:
Lead institution-wide efforts to meet established completion
benchmarks and student achievement metrics. Leadership and
Collaboration Data-Driven Decision Making: Regularly review
institutional performance indicators related to enrollment,
retention, completion, and placement. Ensure decisions are
supported by documented data and analysis. Cross-Functional
Collaboration: Work collaboratively to ensure alignment between
student services, academic delivery, and regulatory obligations.
Staff Leadership and Development: Supervise, mentor, and evaluate
Student Services personnel, ensuring staff are trained on
institutional policies, compliance requirements, and best
practices. Administration, Compliance, and Accreditation Budget
Oversight: Develop, manage, and monitor the Student Services budget
to ensure responsible use of resources in support of student
success and institutional goals. Regulatory and Accreditation
Compliance: Ensure student services policies, procedures, and
practices comply with ACCSC Standards, Missouri DHEWD regulations.
Documentation and Audit Readiness: Maintain accurate records,
reports, and evidence to support accreditation reviews, audits, and
state oversight. Qualifications Education Master’s degree in social
work administration Experience Minimum of five (5) years of
progressive leadership and management experience. Skills and
Abilities Strong financial management and budget oversight
capabilities. Advanced data analysis, performance tracking, and
outcomes reporting skills. Excellent communication, collaboration,
and leadership abilities. Key Competencies Accreditation and
Regulatory Accountability Student Lifecycle Strategy and Oversight
Institutional Effectiveness and Data-Informed Leadership
Cross-Departmental Collaboration and Compliance Alignment Benefits:
Employer Health Savings Account Contributions ($2,500) Health
Insurance Employee assistance program Dental insurance Vision
Insurance Life insurance Paid time off Retirement plan Apply at:
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Keywords: Pawsperity, Blue Springs , Director of Student Services, Administration, Clerical , Kansas City, Missouri
