Customer Support Representative
Location: Kansas City
Posted on: June 23, 2025
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Job Description:
The Standard is a sales and client management firm dedicated to
delivering exceptional solutions to our clients. We specialize in
sales and customer acquisition, striving to provide unmatched
service and results for our exclusive clients. As we continue to
expand our operations, we are seeking a motivated and
customer-focused individual to join our sales team as an Entry
Level Customer Support Representative. Responsibilities: Interact
with current and prospective business customers in a professional
and friendly manner, addressing inquiries, providing information
about our clients products/services, and offering assistance to
ensure their needs are met. Facilitate sales presentations to
customers with the goal of enrolling them in our clients available
services. Troubleshoot and resolve customer issues, concerns, or
challenges promptly, escalating complex problems to appropriate
team members when necessary. Develop a deep understanding of our
products and services to effectively communicate their features and
benefits to clients, aiding in upselling and cross-selling
opportunities. Maintain accurate and detailed records of client
interactions, inquiries, feedback, and resolutions in our CRM
system. Collaborate with the sales team to identify opportunities
for upselling and cross-selling based on client interactions and
needs.
Keywords: , Blue Springs , Customer Support Representative, Customer Service & Call Center , Kansas City, Missouri
