Caf- Coach - Country Club Plaza
Company: Capital One
Location: Blue Springs
Posted on: May 7, 2022
|
|
Job Description:
Country Club Plaza Cafe (34047), United States of America,
Kansas City, MissouriCaf-- Coach - Country Club PlazaWelcome to a
new idea in banking. Here at Capital One, we're redefining how
people bank. You see, we believe banking should fit our customers'
everyday lives - not the other way around. Our Capital One Caf-- is
a welcoming environment where customers can try out our digital and
financial tools, grab a great cup of coffee and get to know our
Ambassadors (and each other). It's a place where they can recharge
their mobile devices, plug into some free WiFi and learn new ways
to save time and money. We're redefining the typical work
experience, too. Our Caf-- team exists to enhance the financial
lives of people in the communities we serve. And we're not just
looking to fill open positions - we seek outgoing, passionate
people who love connecting, teaching and interacting with
individuals and the community as a whole and really want to be a
part of this whole reimagined banking experience. As the Caf--
Coach, you'll have the unique role of leading a Caf-- team and
facilitating legendary experiences for our Customers. As the face
of Capital One in the community, you'll build alliances with local
organizations and collaborate with vendors to generate new
business. You're more than just a manager for the Caf-- Ambassador
team, you'll be a trusted mentor and guide for their individual
development and overall team performance. Don't just take our word
for it, check out what our Caf-- Ambassadors and Caf-- Coaches have
to say about their experience at Capital One, and learn more about
working in our Caf--s: http://www.capitalonecareers.com/cafe .
Here's what we're looking for in you:- You're a mentor. You'll lead
by example and help our Caf-- Ambassadors develop professionally,
personally, and as a high-performing team.- You're obsessed with
the Caf-- experience and bring our brand to life. You'll take pride
in maintaining the physical space and coaching Caf-- Ambassadors to
create a welcoming environment for Caf-- customers and visitors.-
You're a forward thinker and drive continuous improvement. You
never settle for the status quo. In fact, discovery drives you, and
you're bringing everyone along for the ride.- You're a proven
leader with a franchise ownership attitude. You've been there, done
that as a manager of a team focused on achieving and exceeding
customer-based goals and metrics.- You're friendly and engaging and
can connect with Caf-- visitors and regulars alike. Yep, you're a
people person - whether you're handing out free coffee cards,
helping folks with technology challenges or simply showing off some
of the cool services and products we offer.- You're part of the
community and have a deep understanding of your market. You'll work
with local businesses, nonprofits and charities to plan events both
in and outside of the Caf--.- You're naturally curious and like to
learn. We'll teach you what Capital One has to offer our customers
- products, services and experiences - to help steer them in the
right direction toward their financial goals.- You're digitally
savvy. You'll showcase what's possible in our physical space and
how to easily navigate our mobile and online experience.- You're a
customer advocate. You are always within reach when our customers
need assistance. They rely on you to steer them in the right
direction. You listen with patience and offer advice that's concise
and easy to understand.- You're a team player. You'll work with an
energized team of Caf-- Ambassadors and help inspire your teammates
as they inspire you...If you're nodding along and like what you're
reading, let's talk. Basic Qualifications:- High School Diploma,
GED, or Equivalent Certification - At least 2 years of Customer,
Retail, or Financial Services experience- At least 1 year of People
Management experience or 2 years Retail Bank Experience Preferred
Qualifications:- At least 3 years of Customer, Retail, or Financial
Services experience- At least 2 years of People Management
experience- Bachelor's Degree At this time, Capital One will not
sponsor a new applicant for employment authorization for this
position. No agencies please. Capital One is an Equal Opportunity
Employer committed to diversity and inclusion in the workplace. All
qualified applicants will receive consideration for employment
without regard to sex, race, color, age, national origin, religion,
physical and mental disability, genetic information, marital
status, sexual orientation, gender identity/assignment,
citizenship, pregnancy or maternity, protected veteran status, or
any other status prohibited by applicable national, federal, state
or local law. Capital One promotes a drug-free workplace. Capital
One will consider for employment qualified applicants with a
criminal history in a manner consistent with the requirements of
applicable laws regarding criminal background inquiries, including,
to the extent applicable, Article 23-A of the New York Correction
Law; San Francisco, California Police Code Article 49, Sections
4901-4920; New York City's Fair Chance Act; Philadelphia's Fair
Criminal Records Screening Act; and other applicable federal,
state, and local laws and regulations regarding criminal background
inquiries.If you have visited our website in search of information
on employment opportunities or to apply for a position, and you
require an accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com. All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations.For technical
support or questions about Capital One's recruiting process, please
send an email to Careers@capitalone.comCapital One does not
provide, endorse nor guarantee and is not liable for third-party
products, services, educational tools or other information
available through this site.Capital One Financial is made up of
several different entities. Please note that any position posted in
Canada is for Capital One Canada, any position posted in the United
Kingdom is for Capital One Europe and any position posted in the
Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Keywords: Capital One, Blue Springs , Caf- Coach - Country Club Plaza, Education / Teaching , Blue Springs, Missouri
Click
here to apply!
|