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Assistant Manager

Company: Domino's
Location: Blue Springs
Posted on: January 15, 2022

Job Description:

Assistant Managers start at $12.50 per hour and have an opportunity for pay increases with completion of a manager development program. See raise increases below: Start at a Level 1 - $12.50 per hourLevel 2 - $13.00 per hourLevel 3 - $13.50 per hourLevel 4 - $14.00 per hour Dominos Pizza Team Members are an all-inclusive, fun, energetic and friendly group of people. We strive for teams of happy, motivated and dedicated staff with a passion for providing the best possible service to our customers. The Assistant Manager (AM) will supervise shifts and/or work areas in the operation of an Independent Dominos Franchisees (IDF) restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations, including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices. The Assistant Manager team member must attend Manager Development Classes. The AM is responsible for everything that happens during a shift and can run the store in the absence of the General Manager. This includes all cost controls, inventory control, cash control and Customer relations. Supervise drivers, and insiders in the completion of their daily job functions. Monitor job performance, assist in training where needed with emphasis on new employees. Use basic math and computer skills. Able to complete store profit and loss reports and process daily transactions. The perfect candidate would be experienced, enthusiastic and self-motivated excelling in the responsibilities listed below: ESSENTIAL RESPONSIBILITIES

  • Bring positive recognition to the Dominos Pizza brand through professionalism, enthusiastic attitude and effective communication.
  • Lead store team members by setting work schedules, assigning job duties during shifts and resolving employee issues and conflicts.
  • The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and make decisions.
  • Handle sensitive and confidential customer information in a responsible manner.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) and make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders.
  • Use enthusiasm to meet personal and store goals.
  • Set the standard for a superior level of customer service.
  • Motivate staff and lead by example.
  • Provides guidance in hiring and evaluation process for all store positions.
  • Work with leadership to determine staffing needs and proper development opportunities for team members.
  • Protect the security of cash, inventory, and other assets per company guidelines and directives.
  • Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team, and use feedback to improve restaurant operations and build brand loyalty.
  • Communicate, train and promote quality standards to team members by utilizing all available tools.
  • Ability to comprehend and give correct written instructions.
  • Exercise judgment and discretion alone, and in conjunction with the General Manager in the day-to-day operations of the store.
  • Safely operate a motor vehicle (non-driver must have NDA on file and complete all driver training)General job duties for all store team members
    • Operate all equipment.
    • Stock ingredients from delivery area to storage, work area, walk-in cooler.
    • Prepare product.
    • Receive and process telephone and in-store orders.
    • Ability to enter orders using a computer keyboard or touch screen.
    • Take inventory and complete associated paperwork.
    • Clean equipment and facility daily.Training Demonstrates professional & leadership growth by attending leadership courses, team meetings, and taking online classes HPU. MINIMUM QUALIFICATIONS
      • One - three years of management experience.
      • At least 18 years old and pass background screening.
      • Must have a Valid Food Handling Card (where applicable by law).
      • Meet Image standards.
      • Must have a drivers license valid under the laws of the state(s) where the team member works, acceptable motor vehicle record, proof of insurance, and satisfactory vehicle. (Non-drivers must have signed NDA on file).
      • Must complete all four levels of MDP.
      • Must be able to work scheduled or unscheduled shifts, which will include nights, weekends, as emergencies arise, and to open and/or close the store.
      • The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
      • Proficient with using a POS, Phone apps, Microsoft Office, and office machines/equipment.
      • Ability to spend up to 100% of work time standing or moving.KNOWLEDGE, SKILLS, and ABILITIES To perform the job successfully, an individual should demonstrate the following:
        • Leadership - Manage, supervise and lead a large motivated and diverse team of staff by establishing a clear vision for the operation, hiring and developing talent, providing feedback and ensuring the proper role for each team member.
        • Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Knowledge of and demonstrated experience with customer service skills and best practices to deliver a WOW customer experience.
        • Analytical, Problem Solving, & Organizational Skills - Gathers and analyzes information skillfully and can efficiently execute on multiple priorities/plans/ideas. Ability to work in a complex, high-energy, fast-paced organization, work with all team members, flexibility, and willingness to negotiate and compromise. Ability to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals.
        • Communication & Interpersonal Skills - Clarity of speech, remaining calm and focused, negotiate and make effective presentations to diverse groups. Edits work for correct data, spelling, and grammar. Ability to read and comprehend simple instructions, short correspondence, and memos.
        • Mathematical Skills & Cash Handling - Ability to perform basic math functions, add, subtract, multiply, and divide. Ability to count and balance money transactions. Ability to count change and reconcile tills.
        • Ethics & Judgment - Treats people with respect; tactfully approaches others, works with integrity, and exhibits sound judgment; Upholds and demonstrates Team Murph values; innate sense of responsibility and accountability; Willingness and ability to seek-out, share and adopt ideas and best practices in and outside the organization and embraces change introduced by others.PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
          • Flexible working hours; requires working weekends, days and evenings.
          • Ability to effectively maneuver around ovens, makeline and equipment, repetitive bending, prolonged standing, twisting, stooping, squatting, climbing.
          • Constant working with the public and employees in a high-volume environment. Must be able to lift and carry up to 50 lbs.
          • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
          • Sudden changes in temperature in work area and while outside.
          • Fumes from food odors.
          • Exposure to cornmeal dust.
          • Hot surfaces/tools from oven up to 500 degrees or higher.Required qualifications:
            • 18 years or older
            • Legally authorized to work in the United States
            • Reliable transportation to and from work
            • Background checkPreferred qualifications:
              • Food Service license/certification: Food Handler's License

Keywords: Domino's, Blue Springs , Assistant Manager, Executive , Blue Springs, Missouri

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