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Content Editor - Seasonal

Company: H&R Block
Location: Blue Springs
Posted on: April 10, 2021

Job Description:

What you'll do...

JOB SUMMARY

Researches, analyzes, evaluates, and answers technical tax questions via live chat from do-it-yourself tax clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Evaluates tax questions received by live chat, email, and other electronic sources to ascertain the exact nature of the issue, researches applicable tax law and regulations, determines best tax treatment for the client while minimizing the Company liability.
  • Prepares accurate response in a timely manner.
  • Conducts research on a variety of tax issues.
  • Works with peers to share best practices and discuss common tax topics being requested through the live chat to ensure consistency in responses.
    • Assists in researching tax issues and providing explanations, analysis, and recommendations as requested. Other duties as assigned.QUALIFICATIONS

      Minimum Requirements
      • Education Bachelor's degree in Accounting or Finance or an equivalent combination of education and experience. Experience
      • Tax research or tax preparation experience.
      • Knowledge of tax law sufficient to understand and explain most elements of personal taxation as they apply to H&R Block's client demographics.
      • Completion of ITC with a passing grade of 85%. Alternatively, completion of our paid 2 week training course with a passing grade on the assessment.
      • Knowledge of tax research principles, procedures and techniques.
      • Demonstrated ability to research tax issues and effectively communicate findings.
      • Ability to interpret, analyze, and correctly formulate solutions to both routine as well as highly complex tax situations.
      • Excellent verbal and written communication skills.
      • Ability to work effectively in a diverse work group.
      • Demonstrated critical conceptual and intellectual skills.
      • Ability to use a systematic approach in solving problems through analysis and evaluation of alternative solutions. Preferred Qualifications
        • Master's degree in Accounting, Finance, or other related field.
        • Enrolled Agent, Attorney, CPA or Registered Tax Return Preparer. Technical Skills
        • Understanding and previous use of a Windows-based computer system.
        • Proficiency with Microsoft Word and Excel.
        • Demonstrated ability to operate the software necessary to research tax issues and communicate research results to clients.

          About H&R Block...

          We're here to live our purpose-to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

          We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company-one that defined an industry and is now leading its transformation.

          What you'll bring to the team...

          Education:
          • Bachelor's degree in a related field or the equivalent through a combination of education and related work experience.Work Experience:
            • 3 years Minimum related work experience

Keywords: H&R Block, Blue Springs , Content Editor - Seasonal, Hospitality & Tourism , Blue Springs, Missouri

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