Business Technology Specialist- Charitable & Crown
Company: Hallmark
Location: Kansas City
Posted on: April 2, 2026
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Job Description:
WHO WE ARE AND WHAT WE DO The Charitable and Crown group offers
a small business atmosphere even though we are part of a larger
corporation. There are continuous opportunities to strengthen
personal relationships, assist coworkers, and contribute to process
improvement. The technology development function within Charitable
and Crown exists to ensure that technology is not just available,
but reliable, secure, well-designed, and aligned with how business
operates. The department is responsible for implementing,
supporting, and continuously improving the software, hardware, and
operating environments that enable a small but highly impactful
business unit to operate efficiently and securely within the
broader Hallmark ecosystem. WHAT YOU’LL DO & HOW IT SHAPES OUR
SUCCESS The Business Technology Specialist is primarily responsible
for the implementation, support, and ongoing maintenance of
technology solutions including software, hardware, and operating
environments for a small business unit within Hallmark. This role
serves as a key liaison with Hallmark IT and external business
consultants and vendors to ensure technology solutions are
effectively designed, implemented, and aligned with business needs.
An individual in this position has a keen knowledge of a variety of
IT technologies, will manage daily technical support needs, and
manage IT related projects. Essential Duties and Accountabilities:
Manage and actively contribute to IT technical initiatives
involving third-party vendors Oversee daily support activities to
ensure timely and effective completion Install, configure, and
troubleshoot Windows desktop and server-based software Provide
technical support to team members and clients both on-site and
remotely Provide cybersecurity awareness and software training for
staff members Manage and audit user access and permissions for
business applications Create, maintain, and update technical
procedures and documentation BASIC QUALIFICATIONS The following are
required to be considered for this role:â?¯ At least 4 years of
experience providing daily technical support and managing technical
projects Experience in Microsoft Windows and Office applications
(Excel, Word, PowerPoint, Teams) Experience working with Windows,
macOS and iOS, including application installation and configuration
Customer service experience involving regular, one-on-one
interaction with clients, vendors, and other stakeholders
Experience clearly communicating technical information to
non-technical individuals, both verbally and in writing Working
knowledge of programming and scripting languages, with the ability
to learn new technologies and develop or modify code when needed
(While programming is not a primary responsibility of this role, it
may be required on a limited, asâ??needed basis to support
technical initiatives) PREFERRED QUALIFICATIONS Your resume will
stand out if you have the following: Knowledge of database
architecture (e.g. Oracle, SQL Server) Knowledge of C# .NET, Java,
Python, Java Script, or other programming/scripting languages
Experience in Microsoft Power Platform (Power Apps, Power Automate,
Power BI) Knowledge of cybersecurity policies and controls, with
the ability to follow and support organizational security standards
Understanding of networking fundamentals sufficient to support
troubleshooting and technical projects High degree of personal
leadership; strong sense of accountability, work ethic, holistic
approach to the team’s success Strong problem-solving skills and
the ability to think critically to troubleshoot technical issues
ADDITIONAL DETAILS This position offers a hybrid work arrangement,
giving you the best of both worlds: collaborating in person at
Headquarters in Kansas City, MO and enjoying the flexibility of
working remotely. Hallmark is committed to recognizing and
rewarding performance. Employees are eligible for annual
merit-based increases, aligned with individual and company
performance. In alignment with our culture of care, Hallmark offers
a competitive benefits package, including medical, dental and
vision plans, paid time off, 401K with company match, and
profit-sharing. COME JOIN US! Now’s your chance to embrace a future
with Hallmark- just follow the instructions below to apply. You
must show how you meet the basic qualifications in a resume or
document you upload, or by completing the work experience and
education application fields.â?¯Accepted file types are DOCX and
PDF.â?¯ In compliance with the Immigration Reform and Control Act
of 1986, Hallmark Cards, Inc. and its subsidiary companies will
hire only individuals lawfully authorized to work in the United
States. Hallmark does not generally provide sponsorship for
employment. Employment by Hallmark is contingent upon the signing
of the Employment Agreement, signing of an agreement to arbitrate
in connection with the Hallmark Dispute Resolution Program,
completing Form I-9 Employment Eligibility Verification, passing
the urinalysis drug screen, education verification and satisfactory
reference and background checks. Hallmark is an equal opportunity
employer. All qualified applicants will be considered for
employment without regard to race, color, religion, sex, age,
pregnancy, national origin, physical or mental disability,
genetics, sexual orientation, gender identity, veteran status, or
any other legally-protected status. Principals only please.
HALLMARK – Because Connecting With Each Other Has Never Been More
Important
Keywords: Hallmark, Blue Springs , Business Technology Specialist- Charitable & Crown, IT / Software / Systems , Kansas City, Missouri
