Inside Sales Specialist
Company: Core and Main
Location: Blue Springs
Posted on: February 5, 2020
About Core & Main Core & Main ( www.coreandmain.com ) is one of
North America’s largest distributors of water, sewer, storm,
fusible piping and fire protection infrastructure products that
serves the needs of both contractors and municipalities in all
aspects of the water, wastewater, clean water, landfill, energy,
and fire protection industries. Core & Main operates more than 246
branches serving North America, the Caribbean and international
markets. The company provides localized, customer-driven services
including jobsite delivery, will call or direct-ship options,
diversified logistics and innovative solutions that contribute to
its customers' success. Job Summary Serve as a facilitator to the
sales process that may generate new sales opportunities or upsell
via phone, email, or other electronic communication. Oversee
responses to customer order and quotation requests for all levels
of accounts received via outside salespersons, telephone, e-mail,
and written and faxed correspondence. May directly or indirectly
support outside sales. Major Tasks, Responsibilities and Key
Accountabilities Facilitates the sales process through project
management, tracking open sales orders, issue resolution, and
overall customer service and support. Prospects for new sales
opportunities via outbound calling and emailing. Provides product
pricing by consulting the pricing matrix, as well as other complex
tables, to determine the appropriate price. Develops code
directives for certain products while maintaining target margin
goals. Procures and maintains inventory; monitors to ensure proper
inventory turns. Ensures timely shipment of materials and customer
satisfaction. Works at the sales counter to serve in-store
customers as assigned. Contributes to add-on sales by maintaining a
high level of product knowledge. Handles customer inquiries and
problem resolution when an outside salesperson is not available.
Performs estimating, take-off, and proposal duties as necessary.
Nature and Scope May modify processes to resolve situations. Under
limited supervision, relies on experience and exercises independent
judgment to determine best approach to achieve desired outcomes.
Course of action is often determined by interpreting procedures and
policies. Work typically involves periodic review of output by
supervisor or direct "customers" of the process. Is sought out
and/or assigned to provide general guidance/direction, training,
and technical assistance to junior level support personnel.
Contributes to employees professional development but does not have
hiring/firing authority. Work Environment Located in a comfortable
indoor area. Any unpleasant conditions would be infrequent and not
objectionable. Most of the time is spent sitting in a comfortable
position and there is frequent opportunity to move about. On rare
occasions there may be a need to move or lift light articles.
Typically requires overnight travel less than 10% of the time.
Minimum Qualifications Must be eighteen years of age Must pass the
Drug Test Must pass the Background Check Must pass pre-employment
tests if applicable Education and Experience Technical
certification or associate degree may be required in some areas.
Generally 5-7 years of experience in related area of
responsibility. Preferred Qualifications Minimum 2 to 5 years of
experience selling in an inside sales environment and demonstrated
success working with customers. Experience with inventory sales.
Associate degree preferred. Strong computer skills desired.
Keywords: Core and Main, Blue Springs , Inside Sales Specialist, Other , Blue Springs, Missouri
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