BlueSpringsRecruiter
the smart solution for Blue Springs jobs

Call Center Customer Service Representative

Company: CVS Health
Location: Blue Springs
Posted on: October 8, 2018

Job Description:

Job DescriptionAre you ready to make a difference in someone's life?Are you ready to have a career with purpose?CVS Health is building our Inbound Customer Service team to support our benefit members as they make important health decisions. We are hiring Customer Service Representatives to work in our inbound call center to be the first line of communication for our members.This is not your typical call center job! You will take inbound calls and have conversations with our members to answer questions or provide information so that they better understand their coverage and options. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. Typical topics include prescription refills, order status, and insurance coverage.Our call centers have a high-energy culture and are passionate about providing excellent customer service with empathy while resolving the member's questions on the first call. It feels good to do this job; you support people when they need it the most.Are you a fit for this Inbound Customer Service role?Do you have at least 6 months experience working with customers (i.e. retail, restaurant, call center, military)? Do you have strong computer skills and a passion for helping others or like talking on the phone? CVS provides the training and knowledge to set you up for success. We also offer incredible advancement opportunities so you can grow within the call center or move to another role within CVS Health. If you take care of our members, we will take care of your career.Addition to career growth, other benefits offered include:--- Competitive pay and benefits--- Paid training--- Fast track career progression--- Employee Discount Programs--- Potential to work from home is available following 6 months of employment and measurable successRequired Qualifications--- 6 months experience in a customer service role (i.e., call center, retail, customer service environment or relevant military experience)--- Possess the ability to pass a background check, drug screen and successfully complete a virtual job previewPreferred Qualifications--- Healthcare related experience, certifications, and license--- Ability to identify process improvements--- Providing elder care, being a primary caregiver, or volunteer work within the community--- Previous Call Center or relevant military experienceEducation--- Verifiable High School Diploma or GED is requiredBusiness OverviewCVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation's largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENTFederal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and CounselCVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-. Please note that we only accept resumes via our corporate website:

Keywords: CVS Health, Blue Springs , Call Center Customer Service Representative, Sales , Blue Springs, Missouri

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Immediate Need For B2B Telemarketers
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Kansas City
Posted on: 10/20/2018

Customer Service Representative - Inbound
Description: Job Description br Are you ready to make a difference in someone's life br br Are you ready to have a career with purpose br br CVS Health is building our Inbound Customer Service team to (more...)
Company: CVS Health
Location: Lees Summit
Posted on: 10/22/2018

B2B Virtual Appointment Setter
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Topeka
Posted on: 10/20/2018


Work from Home - Avon Sales Representative (Choose Your Own Hours)
Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
Company: Avon
Location: Kansas City
Posted on: 10/20/2018

Immediate Part Time Openings, No Experience Needed - $17.00 based - appt.
Description: Immediate Part Time Openings, No Experience NeededOur company has been around for over 35 years and is looking to expand. We are interviewing for entry-level positions in customer sales and service no (more...)
Company: Vector Marketing
Location: Topeka
Posted on: 10/20/2018

Guest Service Representative - Sheraton Kansas City Hotel at Crown Center (18002TXY)
Description: Heres To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International
Location: Independence
Posted on: 10/20/2018

Experienced B2B Appointment Setters
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Olathe
Posted on: 10/20/2018

Call Center Customer Service Representative
Description: Job DescriptionAre you ready to make a difference in someone s life Are you ready to have a career with purpose CVS Health is building our Inbound Customer Service team to support our benefit members (more...)
Company: CVS Health
Location: Blue Springs
Posted on: 10/20/2018

Reservation Sales Agent / Cruise Line Reservationist
Description: We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our (more...)
Company: Mommy Jobs Online
Location: Kansas City
Posted on: 10/20/2018

Outside Sales - Interviewing Experienced and Entry Level - O
Description: If you're exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity. Have you ever noticed that (more...)
Company: Platinum
Location: Olathe
Posted on: 10/22/2018

Log In or Create An Account

Get the latest Missouri jobs by following @recnetMO on Twitter!

Blue Springs RSS job feeds